| Course ID: | HPAM 4300. 3 hours. |
| Course Title: | Essentials of Health Care Administration |
Course
Description: | This course builds on Introduction to Healthcare Management,
with a broad examination of the operational and leadership
imperatives of healthcare administrators; and an analysis of
current issues confronting today’s manager/leaders. Topics
covered are based on the core competencies set forth by the
Healthcare Leadership Alliance. |
| Oasis Title: | Essentials Health Care Admin |
| Duplicate Credit: | Not open to students with credit in HPAM 4300E |
| Prerequisite: | HPAM 3500 or permission of department |
Semester Course
Offered: | Offered fall and spring semester every year. |
| Grading System: | A-F (Traditional) |
|
| Course Objectives: | Upon completion of this course, students should be able to:
1. Understand the specific domains and general competencies
needed by health care administrators as set forth by the
Healthcare Leadership Alliance.
2. Articulate the notable differences between health care
delivery organizations and how they affect health care system
constituents, and the management strategies, tactics and
operations of these disparate HCOs.
3. Explain the underlying operational issues of balancing
community, patient, staff, economic, legal, ethical and
organizational obligations involved in health care
administration.
4. Analyze the role of insurance in the health care system
and explain how payer sources affect the revenue cycle.
5. Understand the basic elements and principles of negotiation
and conflict resolution.
6. Generate appropriate marketing strategies and tactics for a
health care organization.
7. Define the key steps in strategic planning and formulate a
basic strategic plan for a health care organization.
8. Discuss current topical issues involving management and
leadership in health care organizations. |
| Topical Outline: | I. Health Care System Environment and Management Competencies
a. http://www.healthcareleadershipalliance.org/directory.htm
II. Human Resources
a. Cultivating, Coaching, and Inspiring Staff
III. Financial Management
a. Revenue Cycle Management
I. Costs and Value – Efficiency
b. Health Insurance
IV. Organizational Governance
a. Identifying the Players and Plays
b. Composition, Responsibilities and Challenges of
Governing Boards
V. Information and Technology Management
a. Informatics and Analytics
VI. Legal Challenges in Health Care Administration
a. Legal Considerations affecting Public and Private Health
Care Organizations
VII. Marketing Health Care Organizations
VIII. Managerial Ethics
a. Values Based Management…Patients before Profits
IX. Conflict Management and Negotiation…The Art of Listening
and Compromise
X. Innovation and Change Management
XI. Strategic, Tactical, and Operational Planning
XII. Current Issues and Challenges in Health Care
Administration |