| Course ID: | MARK 9460. 3 hours. |
| Course Title: | Advanced Seminar in Brand and Customer Equity |
Course Description: | A review of the existing and emerging research concerning brand
and customer equity. |
| Oasis Title: | BRAND & CUST EQUITY |
Semester Course Offered: | Offered every odd-numbered year. |
| Grading System: | A-F (Traditional) |
|
| Course Objectives: | * To provide a deep understanding and appreciation of the
academic literature concerning brand equity theory and
measurement, the appropriate use of brand line extensions,
brand architectures, brand valuation models, co-branding
and brand portfolio models, customer loyalty and
profitability, and customer relationship management.
* To ensure that each PhD student develops and presents a
personal review and critique, along with a conceptual model
for conducting a theory-driven research project, in a
brand or customer equity area.
* To require each PhD student to develop and present an
in-depth research paper for potential submission to a
refereed journal.
* To gain an ability to apply the methods and measurement
methods specific to relevant to testing theories of brand
and customer equity impact on marketing firm-level
performance |
| Topical Outline: | · Brands vs. Products
· Conceptual frameworks of brand equity
· Approaches to measuring brand equity
· Brand valuation
· Impact of marketing programs on brand value
· Line, brand and vertical extensions
· Co-branding and ingredient branding strategies
· Brands in sports, art and entertainment
· Effects of brand failure
· Mergers and acquisitions and brand consolidation
· Brands as corporate risk reducers
· Customer loyalty and profitability models
· Valuing customers
· Financial impact of customer relationship management |