Course ID: | MGMT 4000. 3 hours. |
Course Title: | Operations Management |
Course Description: | Traditional management, total quality management, just-in-time and constraints management philosophies applied to services and manufacturing. Resource management (the integration of these philosophies) focuses on designing, planning, scheduling, executing, controlling, and measuring operations and their relationships with other functions in providing effective business processes to achieve organizational goals. |
Oasis Title: | Operations Management |
Duplicate Credit: | Not open to students with credit in MGMT 4000H, MGMT 4000E |
Prerequisite: | MGMT 3000 or MGMT 3000E or MGMT 3000H |
Semester Course Offered: | Offered every year. |
Grading System: | A-F (Traditional) |
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Course Objectives: | Course Objectives:
To examine how a firm can develop distinctive competencies in its productive
resources in order to reverse the recent productivity trends and shifts in
the world market.
To explore how the composition of an organization's resources should change
in the future as a result of recent advances in manufacturing and office
technologies.
To provide a systematic means of observing and measuring organizational
processes.
To develop an understanding of the different methods used to plan, schedule,
and maintain the resources necessary to meet demand for goods and services
in the short-term, medium-term, and long-term.
To determine the mix of work-force skills, technology, and design of facility
is best suited to achieve goals such as high quality, volume and product-mix
flexibility, quick customer response times, and low cost. |
Topical Outline: | The following topics are covered in this course:
Section 1 - Integrated Resource Management
- Trends in Integrated Resource Management
- Corporate and Resource Strategies
- Meeting Competitive Challenges
Section 2 - Project Management
- Project Management: Teamwork and Organization
- PERT/CPM
Section 3 - Planning New Products, Services, and Processes
- Planning New Products and Services
- Competitive Priorities: Eliminating the Trade-Offs
- Time-Based Competition and Simultaneous Engineering
- Process Design and Positioning Strategies
Section 4 - Total Quality Management
- Continuous Quality Improvement
- Market Implications/ Cost Implications
- Statistical Quality Control
Section 5 - Demand Forecasting, Capacity Planning, Supply Chain Management
- Responsibility for Demand Management
- Demand Forecasting
- Capacity Planning in Services and Manufacturing
- Capacity Utilization
- Toward Partnerships with Suppliers
Section 6 - Inventory Control, JIT, MRP, and Enterprise Resource Systems,
Synchronized Manufacturing
- Inventory Control in Services, Dependent and Independent Demand, and EOQ
- Just-in-Time Philosophy
- Materials Requirements Planning (MRP)
- Enterprise Resource Systems (ERP) |
Honor Code Reference: | All students are responsible for maintaining the highest standards of
honesty and integrity in every phase of their academic careers. The
penalties for academic dishonesty are severe and ignorance is not an
acceptable defense.
Academic honesty means performing all academic work without plagiarizing,
cheating, lying, tampering, stealing, receiving assistance from any other
person or using any source of information that is not common knowledge. |