Course ID: | MGMT 4000E. 3 hours. |
Course Title: | Operations Management |
Course Description: | Traditional management, total quality management, just-in-time,
and constraints management philosophies applied to services and
manufacturing. Resource management (the integration of these
philosophies) focuses on designing, planning, scheduling,
executing, controlling, and measuring operations and their
relationships with other functions in providing effective
business processes to achieve organizational goals. |
Oasis Title: | Operations Management |
Duplicate Credit: | Not open to students with credit in MGMT 4000H, MGMT 4000 |
Nontraditional Format: | This course will be taught 95% or more online. |
Prerequisite: | MGMT 3000 or MGMT 3000H or MGMT 3000E |
Semester Course Offered: | Offered every year. |
Grading System: | A-F (Traditional) |
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Course Objectives: | To examine how a firm can develop distinctive competencies in
its productive resources in order to reverse the recent
productivity trends and shifts in the world market.
To explore how the composition of an organization's resources
should change in the future as a result of recent advances in
manufacturing and office technologies.
To provide a systematic means of observing and measuring
organizational processes.
To develop an understanding of the different methods used to
plan, schedule, and maintain the resources necessary to meet
demand for goods and services in the short-term, medium-term,
and long-term.
To determine the mix of work-force skills, technology, and
design of facility is best suited to achieve goals such as high
quality, volume and product-mix flexibility, quick customer
response times, and low cost. |
Topical Outline: | The following topics are covered in this course:
Section 1 - Integrated Resource Management
- Trends in Integrated Resource Management
- Corporate and Resource Strategies
- Meeting Competitive Challenges
Section 2 - Project Management
- Project Management: Teamwork and Organization
- PERT/CPM
Section 3 - Planning New Products, Services, and Processes
- Planning New Products and Services
- Competitive Priorities: Eliminating the Trade-Offs
- Time-Based Competition and Simultaneous Engineering
- Process Design and Positioning Strategies
Section 4 - Total Quality Management
- Continuous Quality Improvement
- Market Implications/Cost Implications
- Statistical Quality Control
Section 5 - Demand Forecasting, Capacity Planning, Supply Chain
Management
- Responsibility for Demand Management
- Demand Forecasting
- Capacity Planning in Services and Manufacturing
- Capacity Utilization
- Toward Partnerships with Suppliers
Section 6 - Inventory Control, JIT, MRP, and Enterprise
Resource
Systems, Synchronized Manufacturing
- Inventory Control in Services, Dependent and Independent
Demand, and EOQ
- Just-in-Time Philosophy
- Materials Requirements Planning (MRP)
- Enterprise Resource Systems (ERP) |
Honor Code Reference: | All students are responsible for maintaining the highest
standards of honesty and integrity in every phase of their
academic careers. The penalties for academic dishonesty are
severe, and ignorance is not an acceptable defense.
Academic honesty means performing all academic work without
plagiarizing, cheating, lying, tampering, stealing, receiving
assistance from any other person, or using any source of
information that is not common knowledge. |