After completing this course, the student will be able to:
•Define the concept of a supply chain and supply chain flows of 
material, information, and capital. 
•Understand the major challenges to effective supply chain 
management, including variability, organizational silos, the 
Bullwhip Effect, and cost tradeoffs. 
•Identify the importance of maintaining a sustainable supply 
chain in terms of future product availability, environmental 
issues, recycling, and cost.
•Identify the impact of product and process design on the 
supply chains in both manufacturing and services. 
•Explain the importance of metrics (supply chain performance 
measures), including chain-wide metrics, and identify and 
calculate the metrics relevant to most supply chains.

Since its inception in the early 1990's, the field of supply 
chain management has become tremendously important to companies 
in an increasingly competitive global marketplace. The term 
supply chain refers to the entire network of companies that 
work together to design, produce, deliver, and service 
products. In the past, companies focused primarily on 
manufacturing and quality improvements within their four walls; 
now their efforts extend beyond those walls to encompass the 
entire supply chain. Why do this? Most of the gains achievable 
from an internal focus have been realized, while the 
opportunities that exist through cooperation and collaboration 
are the new frontier. This course will take students through 
key elements of supply chain management and provide case 
studies of how different companies manage those elements. 

I)Understanding the Supply Chain	
II)Achieving Strategic Fit and Scope	
III)Supply Chain Drivers and Metrics	
IV)Purchasing and Supply Management	
V)Creating & Managing Supplier Relationships		
VI)Strategic Sourcing for Successful Supply Chain Management	
VII)Demand Forecasting
VIII)Planning Supply and Demand in a Supply Chain	
IX)Inventory Management
i)Cycle Inventory  	
ii)Safety Inventory		
X)Global and Domestic Logistics	
XI)Global Location Decisions	
XII)Supply Chain Integration and Coordination
XIII)Aligning Incentives for Supply Chain Efficiency	
XIV)The Bullwhip Effect 
XV)Performance Measurement