| Course ID: | PHRM 3900. 2 hours. |
| Course Title: | Pharmacy Intercommunications |
Course
Description: | The skills to effectively communicate with, teach, and counsel
patients about their medications and health are taught.
Effective inter-professional communication strategies and skills
are presented, focusing on teamwork, roles and responsibilities,
and ethics. Students are challenged to incorporate these skills
into their own counseling and communication styles with patients
and other health care professionals. Innovative technology is
employed to promote interactive patient counseling. |
| Oasis Title: | Pharmacy Intercommunications |
| Prerequisite: | Doctor of Pharmacy student or permission of major |
Semester Course
Offered: | Offered every year. |
| Grading System: | A-F (Traditional) |
|
| Course Objectives: | The overall goal is to increase student awareness, knowledge,
and experience with basic communication skills and patient
counseling techniques.
Specific Goals:
1) Understand the basic interpersonal communication model
2) Develop basic communication skills
3) Apply basic communication skills to patient counseling
4) Demonstrate the ability to provide interactive patient
counseling
5) Discuss patient and disease factors that influence drug
selection (e.g., allergy, disease state, or medication
history)
6) Describe the components of an effective patient/caregiver
interview
7) Identify the verbal and nonverbal components of a total
communication
8) Identify the cognitive and affective information conveyed
in the verbal portion of a communication
9) Describe the characteristics of an empathic response
10) Be able to differentiate empathic from nonempathic
response
11) Describe ways to organize verbal and written information
12) Use the rules of grammar, punctuation, and spelling to
prepare written communications
13) Discuss the ethical principles that govern the practice of
pharmacy
14) Identify and practice through simulation opportunities for
inter-professional communications emphasizing working as a part
of the health care team (teamwork), understanding inter-
professional roles and responsibilities, and how ethical
principles guide these interactions |
| Topical Outline: | Lectures 1 & 2: Course Introduction - Basic Communication Skills
Lectures 3-4: Basic and Non-verbal Communication
Lectures 5-6: Clinical Application/Counseling with the Prime
Questions/Interactive Patient Counseling
Lectures 7: Clinical Applications of the Prime Questions
Lectures 8-10: Counseling Patients in Challenging Situations
Lecture 11: Assertiveness and Persuasion
Lecture 12: Midterm Exam
Lectures 13-14: Counseling to Enhance Medication Adherence
Lectures 15-16: Clinical Applications: Motivational Interviewing
and Behavior Change
Lecture 17-18: Inter-Professional Communication and
Collaboration
Lecture 19: Clinical Application of Counseling and Communication
Skills
Lecture 20: Ethical Issues in Patient and Provider
Communications |
| Honor Code Reference: | This course follows the UGA Student Honor Code. |