| Course ID: | SOWK 2155. 3 hours. |
| Course Title: | Communication as a Helping Professional |
Course
Description: | A study of the values, knowledge, and skills of effective human communication and interpersonal relations as necessary for planned change with individuals, groups, families, and communities. Includes observation, collection, and description of data, verbal and non-verbal communication, and their relevance to social work practice. Issues in communication regarding minority and oppressed populations are integrated in all course content. |
| Oasis Title: | Communication as a Helping Pro |
Semester Course
Offered: | Offered fall and spring semester every year. |
| Grading System: | A-F (Traditional) |
|
| Course Objectives: | 1. Describe interpersonal communication as a transactional event,
identifying both verbal and non-verbal communication.
2. Describe the social work value base, which undergirds both
personal and professional interpersonal relationships
including racial, cultural, ethnic, sexual, and disability
issues.
3. Define and exemplify the concepts of self-awareness,
self-acceptance and self-disclosure and their
interrelationship with human communication.
4. Discuss roles and identify skills for the management of
conflict in interpersonal relationships.
5. Identify interpersonal relationships and communication within
a group and begin to understand its relationship to group
dynamics.
6. Articulate the elements of a professional relationship and
contrast such relationships with personal encounters,
understanding the difference between an interview and
informal communication. |
| Topical Outline: | 1. Social work values: Foundation for communication
2. Understanding communication: The challenge of human discourse
3. Listening: A guide for hearing
4. Perception: Seeing though the prism of truth
5. Verbal and non-verbal communication
6. The self: The journey inward
7. Self-disclosure: The journey outward
8. Emotions: Discovering our deeper selves
9. Relationships: The bridge to others
10. Conflict: From struggle to resolution |