Management, staffing, and delivery systems as they pertain to the resources and organization of public and private foodservice institutions.
Additional Requirements for Graduate Students: Graduate level students complete individual marketing projects with presentations and feedback on other student's work while undergraduates will complete a group marketing project and presentation. Graduate students are also required to answer additional, more detailed questions on exams.
Athena Title
Management of Foodservice Orgs
Equivalent Courses
Not open to students with credit in NUTR 4620E or NUTR 6620E
Prerequisite
NUTR 4610/6610
Semester Course Offered
Offered spring
Grading System
A - F (Traditional)
Student learning Outcomes
Students will develop an understanding of the systems theory of foodservice management.
Students will develop a working knowledge of the roles and functions of management, including planning, organizing, directing, and controlling. This will include a knowledge of strategic planning, development of mission statements, goals, policies, and procedures.
Students will develop a working knowledge of management characteristics and theories, and leadership and motivation theories.
Students will apply principles of human resource management to address scenarios typically found when delivering food and nutrition services.
Students will develop a knowledge of general principles of communication, interpersonal communications skills, group dynamics, and negotiation techniques used in management of food and nutrition care services.
Students will use current communication techniques, including e-mail and internet to communicate with class members and the course instructor.
Students will develop knowledge of human resource management, including interviewing and hiring practices, labor laws and regulations, training, performance appraisal, compensation, and labor relations.
Topical Outline
What is an Organization?
Organizational Structure
History of Management Thought
Management Functions, Skills, Roles
Strategic Planning and Decision Making
Leadership Theory
Becoming an Effective Leader
Organizational Change
Introduction to Human Resource Management
Staffing and Employment Process: Recruitment and
Interviewing
Orientation, Training, and Development
Motivation
Performance Appraisal
Performance Problems
Employee Compensation
Labor Relations
Communications Skills/Interpersonal Relationships
Group Dynamics
Conflict Resolution
Managerial Ethics
