Course Description
Management, staffing, and delivery systems as they pertain to the resources and organization of public and private foodservice institutions.
Athena Title
Mgmt Foodservice Organizations
Equivalent Courses
Not open to students with credit in NUTR 4620, NUTR 6620
Non-Traditional Format
This course will be taught 95% or more online.
Semester Course Offered
Offered spring
Grading System
A - F (Traditional)
Course Objectives
Students will: develop an understanding of the systems theory of foodservice management; develop a working knowledge of the roles and functions of management, including planning, organizing, directing, and controlling. This will include a knowledge of strategic planning, development of mission statements, goals, policies, and procedures; develop a working knowledge of management characteristics and theories, and leadership and motivation theories; apply principles of human resource management to address scenarios typically found when delivering food and nutrition services; develop a knowledge of general principles of communication, interpersonal communications skills, group dynamics, and negotiation techniques used in management of food and nutrition care services; use current communication techniques, including e-mail and internet to communicate with class members and the course instructor; and develop knowledge of human resource management, including interviewing and hiring practices, labor laws and regulations, training, performance appraisal, compensation, and labor relations.
Topical Outline
What is an Organization? Organizational Structure History of Management Thought Management Functions, Skills, Roles Strategic Planning and Decision Making Leadership Theory Becoming an Effective Leader Organizational Change Introduction to Human Resource Management Staffing and Employment Process: Recruitment and Interviewing Orientation, Training, and Development Motivation Performance Appraisal Performance Problems Employee Compensation Labor Relations Communications Skills/Interpersonal Relationships Group Dynamics Conflict Resolution Managerial Ethics
Syllabus