Course Description
The formal and informal structures within an organization. Topics include designing organizational structures, jobs, teams, and workflow processes; aligning the design of structures with organizational strategy; and assessing supporting relationships, such as decision-making and authority networks.
Athena Title
Change Management
Equivalent Courses
Not open to students with credit in MGMT 7810
Non-Traditional Format
This course will be taught 95% or more online.
Prerequisite
MGMT 7010
Grading System
A - F (Traditional)
Course Objectives
To develop a thorough understanding of the formal and informal structures within an organization and the role these structures play in the organization development process. To understand the stages of change management. To gain knowledge into the systematic diagnosis of organizational structures and processes. To explore the organizational factors resulting in the need for change. To understand the role of vision setting in the change management process. To delve into and examine the leadership dimension as it relates to motivating and sustaining both long- and short-term change. To investigate, examine, and evaluate the challenges inherent in spanning cross-cultural boundaries during the change management process. Through case analyses and presentations, to develop a deep understanding of the change management process at different organizational levels and during different stages of organization design and development.
Topical Outline
Part 1 - Introduction and Overview History of Organizational Design and Development Overview of the Change Management Process Critical Success Factors in Change Part 2 - The Challenge of Change Forces for Change Types of Organizational Change Enabling Change in the Early Stages Supporting Structures for Change Reactions to Change Part 3 - Envisioning Change Open Systems Planning High-Performance Work Systems Employee and Stake-Holder Acceptance Gaining Commitment to Change Strong Visions With Actions Organizational Revitalization Part 4 - Implementing Change Starting the Change Process The Change Management Planning Process Monitoring Mechanisms and Benchmarks to Evaluate Change People's Reactions to Change Part 5 - Recipients of Change Impact of Change on Individuals Impact of Change on Institutions Employee vs. Employer Rights During Change Part 6 - Change Agents Internal vs. External Change Agents Cross-Cultural Issues Team Approach to Change