Course Description

AI applications impact the future of work and labor markets, how individuals interact with technology, the nature of commerce, and organizations’ interactions with their ecosystems. The course explores AI business applications and impacts; human-AI interactions, AI-augmented decision-making, and algorithmic aversion; and AI governance to address AI biases, fairness, accountability, security, and privacy.

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Athena Title

AI in Business and Society

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Equivalent Courses

Not open to students with credit in MIST 5440, MIST 7440

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Non-Traditional Format

This course will be taught 95% or more online.

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Grading System

A - F (Traditional)

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Course Objectives

Concepts • AI Augmentation vs. AI Automation • Human-AI Interactions and AI Interfaces • AI Applications in Business • Bots and Social Bots • The Future of Work • AI and Decision Making • Algorithmic Biases, Transparency, and Decision Making • AI Governance • AI Accountability • Security and Privacy

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Topical Outline

- AI Automation and AI Augmentation - Human-AI Interaction - AI Applications in Business o Robotic Process Automation o Cognitive Insight o Cognitive Engagement o Conversational Commerce o Social Bots - The Future of Work and Impact on Labor Markets - AI and Decision Making o Algorithmic Aversion o Algorithmic Transparency, Opacity, and XAI - AI Governance o AI Biases and Remedies o AI Fairness o AI Accountability o Security and Privacy - AI and Societal Impacts

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