To examine how a firm can develop distinctive competencies in its
productive resources in order to reverse the recent productivity
trends and shifts in the world market.

To explore how the composition of an organization's resources
should change in the future as a result of recent advances in
manufacturing and office technologies.

To provide a systematic means of observing and measuring
organizational processes.

To develop an understanding of the different methods used to
plan, schedule, and maintain the resources necessary to meet
demand for goods and services in the short-term, medium-term, and
long-term.

To determine the mix of work-force skills, technology, and design
of facility is best suited to achieve goals such as high quality,
volume and product-mix flexibility, quick customer response
times, and low cost.

Through case analyses, to explore how different companies have
effectively (and ineffectively) utilized operations methods to
enhance their respective competitive positions.

Section 1 - Integrated Resource Management
- Trends in Integrated Resource Management
- Corporate and Resource Strategies
- Meeting Competitive Challenges
- 
Section 2 - Project Management
- Project Management: Teamwork and Organization
- PERT/CPM

Section 3 - Planning New Products, Services, and Processes
- Planning New Products and Services
- Competitive Priorities: Eliminating the Trade-Offs
- Time-Based Competition and Simultaneous Engineering
- Process Design and Positioning Strategies

Section 4 - Total Quality Management	
- Continuous Quality Improvement 
- Market Implications/ Cost Implications
- Statistical Quality Control

Section 5 - Demand Forecasting, Capacity Planning, Supply Chain
Management
- Responsibility for Demand Management
- Demand Forecasting
- Capacity Planning in Services and Manufacturing
- Capacity Utilization
- Toward Partnerships with Suppliers

Section 6 - Inventory Control, JIT, MRP, and Enterprise Resource
Systems, 
            Synchronized Manufacturing 
- Inventory Control in Services, Dependent and Independent
Demand, and EOQ
- Just-in-Time Philosophy
- Materials Requirements Planning (MRP)
- Enterprise Resource Systems (ERP)

Section 7 - Business Process Reengineering
- Principles of reengineering and guidelines for implementation

All students are responsible for maintaining the highest standards of 
honesty and integrity in every phase of their academic careers.  The
penalties for academic dishonesty are severe and ignorance is not an
acceptable defense.

Academic honesty means performing all academic work without plagiarizing,
cheating, lying, tampering, stealing, receiving assistance from any other
person or using any source of information that is not common knowledge.