Upon completion of this course, students will be able to:
1. Describe management functions, organizational concepts, and 
roles related to the public health sector and its external 
environment and differentiate between management and leadership.
2. Describe the strategic planning sequence, identify the 
components of a strategic plan, and explain how planning differs 
from forecasting.
3. Apply the principles of program planning, development, 
budgeting, management, and evaluation in organizational and
community initiatives. 
4. Analyze the various kinds of managerial communication that 
facilitate leading and controlling performance, to include 
barriers and flow.
5. Apply the management concepts discussed in the course in 
light of the characteristics of the changing healthcare 
environment.
6. Examine their own management philosophy and style in light of 
the course content and establish goals and strategies to develop 
and sustain their management capacity.

• Course Overview
• Overview of the Healthcare System: Healthcare in the U.S.
• Management and Managers: Types and Structures of Health 
Services Organizations and Health Systems 
• Healthcare Technology
• Ethical and Legal Environment
• The Practice of Management in Health Services Organizations 
and Health Systems
• Managerial Problem-Solving and Decision-Making
• The Quality Imperative
• Strategizing 
• Marketing 
• Controlling and Allocating Resources
• Designing
• Leadership and Communication