Introduction to quality improvement in public health and healthcare delivery from a multi-stakeholder perspective. Students will use proven quality improvement models to evaluate and improve current systems, structures, and processes. Using practical skills acquired through case analysis, students will evaluate performance improvement initiatives at the system, organization, and individual provider/patient levels. Students will assess risks associated with patient safety and evaluate opportunities for improving the patient experience.

Introduction to quality improvement in public health and healthcare delivery from a multi-stakeholder perspective. Students will use proven quality improvement models to evaluate and improve current systems, structures, and processes. Using practical skills acquired through case analysis, students will evaluate performance improvement initiatives at the system, organization, and individual provider/patient levels. Students will assess risks associated with patient safety and evaluate opportunities for improving the patient experience.