Course ID: | MGMT 7810E. 3 hours. |
Course Title: | Change Management |
Course Description: | The formal and informal structures within an organization. Topics include designing organizational structures, jobs, teams, and workflow processes; aligning the design of structures with organizational strategy; and assessing supporting relationships, such as decision-making and authority networks. |
Oasis Title: | Change Management |
Duplicate Credit: | Not open to students with credit in MGMT 7810 |
Nontraditional Format: | This course will be taught 95% or more online. |
Prerequisite: | MGMT 7010 |
Grading System: | A-F (Traditional) |
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Course Objectives: | To develop a thorough understanding of the formal and informal structures within an organization and the role these structures play in the organization development process.
To understand the stages of change management.
To gain knowledge into the systematic diagnosis of organizational structures and processes.
To explore the organizational factors resulting in the need for change.
To understand the role of vision setting in the change management process.
To delve into and examine the leadership dimension as it relates to motivating and sustaining both long- and short-term change.
To investigate, examine, and evaluate the challenges inherent in spanning cross-cultural boundaries during the change management process.
Through case analyses and presentations, to develop a deep understanding of the change management process at different organizational levels and during different stages of organization design and development. |
Topical Outline: | Part 1 - Introduction and Overview
History of Organizational Design and Development
Overview of the Change Management Process
Critical Success Factors in Change
Part 2 - The Challenge of Change
Forces for Change
Types of Organizational Change
Enabling Change in the Early Stages
Supporting Structures for Change
Reactions to Change
Part 3 - Envisioning Change
Open Systems Planning
High-Performance Work Systems
Employee and Stake-Holder Acceptance
Gaining Commitment to Change
Strong Visions With Actions
Organizational Revitalization
Part 4 - Implementing Change
Starting the Change Process
The Change Management Planning Process
Monitoring Mechanisms and Benchmarks to Evaluate Change
People's Reactions to Change
Part 5 - Recipients of Change
Impact of Change on Individuals
Impact of Change on Institutions
Employee vs. Employer Rights During Change
Part 6 - Change Agents
Internal vs. External Change Agents
Cross-Cultural Issues
Team Approach to Change |