1. Model Organizational work system as Socio-technical system (STS): establish boundary and identify inputs and outputs; identify mission/purpose and outcomes/goals; specify major processes and their relationships; identify key processes and identify how technology supports processes; describe social system; identify key roles and how managed; identify key environmental relationships. 
Evidence:
Demonstrate through modeling assignment
Successfully apply concepts in cases
2. Understand and apply best practice change principles for managing Business Process changes. 
Evidence:
Successful application of principles in cases and exams
3. Understand and be able to articulate trade-offs between various IT approaches to business process/application integration. Successfully apply concepts in cases and on exams.
4. Be able to model business process and system to support it using UML. Demonstrate through modeling assignment.
5. Be able to build Application System using web services composition approach: discover, select, and assemble web services using BPM tools. Demonstrate through modeling assignment.

1. System Thinking: modeling reality in terms of systems
2. Modeling Organizational work systems as Socio-Technical Systems: Processes, Technology, People, and Structure
3. Business Process Perspective; Managing organization and value chain; Reengineering, Transformation, Fusion/Integration, Monitoring and Management; Role of Information Technology
4. Managing Technology change: Key system change principles
5. Major Businesses Processes and their interrelationships
6. Modeling business processes; Business Process Modeling; Information Systems Modeling tools: process/software, database, combined process-database tools; Universal Modeling Language Approach (UML) for modeling and automating Business Process
• Activity diagrams to model Business and System Processes
• Using Case Diagrams
• Using Class and Sequence Diagrams
• State Transition Diagrams and Deployment Diagrams
7. Automating business processes: Approaches; Built/have built via programming; Buy Software Package; Buy/lease Software service (compose/built using web services)
8. Business Process/Application Integration Approaches (inter and intra organizational); ERP; Data Warehouses; Workflow Systems [Focus]; Application/web services [Focus]
9. Creating, integrating, and managing automated business processes in Web Services Architecture (Business flow level); Current Approaches: EAI and BPM software; Different standards approaches; BPELWS, WS-Coordination, and WS-Transaction; Discovery and assembly of Web Services to create application systems using BPELWS; Dashboards: Managing/Monitoring Business Processes in real-time

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