1.	Model Organizational work system as Socio-technical 
system (STS): establish boundary and identify inputs and 
outputs; identify mission/purpose and outcomes/goals; specify 
major processes and their relationships; identify key processes 
and identify how technology supports processes; describe social 
system; identify key roles & how managed; identify key 
environmental relationships. Evidence:
	Demonstrate through modeling assignment
	Successfully apply concepts in cases
2.	Understand and can apply best practice change 
principles for managing Business Process changes. Evidence:
	Successful application of principles in cases and exams
3.	Understand and be able to articulate tradeoffs between 
various IT approaches to business process/application 
integration
	Successfully apply concepts in cases and on exams
4.	Be able to model business process and system to support 
it using UML
	Demonstrate through modeling assignment
5.	Be able build Application System using web services 
composition approach: discover, select and assemble web 
services using BPM tools
	Demonstrate through modeling assignment

1.	System Thinking: modeling reality in terms of systems
2.	Modeling Organizational work systems as Socio-Technical 
Systems: Processes, Technology, People and Structure

3.	Business Process Perspective
	Managing organization and value chain
	Reengineering, Transformation, Fusion/Integration, 
Monitoring & Management
	Role of Information Technology

4.	Managing Technology change: Key system change principles

5.	Major Businesses Processes and their interrelationships 

6.	Modeling business processes
	Business Process Modeling
	Information Systems Modeling tools: process/software, 
database, combined process-database tools
	Universal Modeling Language Approach (UML) for modeling 
and automating Business Process
•	Activity diagrams to model Business and System Processes
•	Using Case Diagrams
•	Using Class and Sequence Diagrams
•	State Transition Diagrams & Deployment Diagrams

7.	Automating business processes: Approaches
	Built/have built via programming
	Buy Software Package
	Buy/lease Software service (compose/built using web 
services)

8.	Business Process/Application Integration Approaches 
(inter and intra organizational)
	ERP
	Data Warehouses
	Workflow Systems [Focus]
	Application/web services [Focus]

9.	Creating, integrating and managing automated business 
processes in Web Services Architecture (Business flow level)
	Current Approaches: EAI and BPM software
	Different standards approaches
	BPELWS, WS-Coordination, and WS-Transaction
	Discovery and assembly of Web Services to create 
application systems using BPELWS
	Dashboards: Managing/Monitoring Business Processes in 
real-time

The University of Georgia has an Honor Code and Academic 
Honesty Policy that governs student academic performance both 
in and out of the classroom.  The Honor Code
appears in both the Student Handbook and in the UGA Catalog.  
The responsibilities of students, instructors, and judiciary 
personnel are spelled out in the Honor Code, as are potential 
penalties for plagiarism and cheating.  As a student at UGA, 
you are expected to abide by the Honor Code for this class and 
for all others in which you are enrolled.  Please understand 
that portraying others' work as your own will result in 
appropriate sanctions.

All academic work must meet the standards contained in A 
Culture of Honesty, the University's policy and procedures for 
handling cases of suspected dishonesty, can be
found at www.uga.edu/ovpi.  Each student is responsible to 
inform themselves about those standards before performing any 
academic work.