Course ID: | MIST 5750. 3 hours. |
Course Title: | Business Process Management |
Course Description: | Modeling business work systems with focus on processes and the
information technology (IT) to support business processes. The
focus is on using IT to create, automate, and integrate
business processes. Major topics covered: modeling work
systems, major business processes and their relationships,
modeling tools, business process/application integration
approaches, creating and managing a business process using
business process management software. |
Oasis Title: | Business Process Management |
Duplicate Credit: | Not open to students with credit in MIST 5750E |
Prerequisite: | MIST 2090 or MIST 2090E or MIST 2090H |
Grading System: | A-F (Traditional) |
|
Course Objectives: | 1. Model Organizational work system as Socio-technical
system (STS): establish boundary and identify inputs and
outputs; identify mission/purpose and outcomes/goals; specify
major processes and their relationships; identify key processes
and identify how technology supports processes; describe social
system; identify key roles & how managed; identify key
environmental relationships. Evidence:
Demonstrate through modeling assignment
Successfully apply concepts in cases
2. Understand and can apply best practice change
principles for managing Business Process changes. Evidence:
Successful application of principles in cases and exams
3. Understand and be able to articulate tradeoffs between
various IT approaches to business process/application
integration
Successfully apply concepts in cases and on exams
4. Be able to model business process and system to support
it using UML
Demonstrate through modeling assignment
5. Be able build Application System using web services
composition approach: discover, select and assemble web
services using BPM tools
Demonstrate through modeling assignment |
Topical Outline: | 1. System Thinking: modeling reality in terms of systems
2. Modeling Organizational work systems as Socio-Technical
Systems: Processes, Technology, People and Structure
3. Business Process Perspective
Managing organization and value chain
Reengineering, Transformation, Fusion/Integration,
Monitoring & Management
Role of Information Technology
4. Managing Technology change: Key system change principles
5. Major Businesses Processes and their interrelationships
6. Modeling business processes
Business Process Modeling
Information Systems Modeling tools: process/software,
database, combined process-database tools
Universal Modeling Language Approach (UML) for modeling
and automating Business Process
• Activity diagrams to model Business and System Processes
• Using Case Diagrams
• Using Class and Sequence Diagrams
• State Transition Diagrams & Deployment Diagrams
7. Automating business processes: Approaches
Built/have built via programming
Buy Software Package
Buy/lease Software service (compose/built using web
services)
8. Business Process/Application Integration Approaches
(inter and intra organizational)
ERP
Data Warehouses
Workflow Systems [Focus]
Application/web services [Focus]
9. Creating, integrating and managing automated business
processes in Web Services Architecture (Business flow level)
Current Approaches: EAI and BPM software
Different standards approaches
BPELWS, WS-Coordination, and WS-Transaction
Discovery and assembly of Web Services to create
application systems using BPELWS
Dashboards: Managing/Monitoring Business Processes in
real-time |
Honor Code Reference: | The University of Georgia has an Honor Code and Academic
Honesty Policy that governs student academic performance both
in and out of the classroom. The Honor Code
appears in both the Student Handbook and in the UGA Catalog.
The responsibilities of students, instructors, and judiciary
personnel are spelled out in the Honor Code, as are potential
penalties for plagiarism and cheating. As a student at UGA,
you are expected to abide by the Honor Code for this class and
for all others in which you are enrolled. Please understand
that portraying others' work as your own will result in
appropriate sanctions.
All academic work must meet the standards contained in A
Culture of Honesty, the University's policy and procedures for
handling cases of suspected dishonesty, can be
found at www.uga.edu/ovpi. Each student is responsible to
inform themselves about those standards before performing any
academic work. |