Course ID: | MIST 5750. 3 hours. |
Course Title: | Business Process Management |
Course Description: | Course focuses on the discovery, representation, analysis, and improvement of business processes, and the role of information technology to support these tasks. The course introduces students to the field of business process improvement and consulting. |
Oasis Title: | Business Process Management |
Duplicate Credit: | Not open to students with credit in MIST 5750E, MIST 7690 |
Prerequisite: | MIST 2090 or MIST 2090E or MIST 2090H |
Grading System: | A-F (Traditional) |
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Course Objectives: | 1. View work in a business with the “Process Mindset”
2. Be able to model business processes with the Business Process Modeling Notation (BPMN) language
3. Be able to perform an analysis to improve a business process (from “As Is” to “To Be”)
4. Be able to simulate business processes
5. Understand process performance measurement
6. Understand enterprise process management
7. Understand the major approaches to support process transformation (Six Sigma, Lean)
8. Understand typical business processes (procurement, fulfillment, and production)
9. Be able to execute business processes with a BPMS
10. Understand what service-oriented architectures are and how they relate to BPMS
11. Understand the Decision Model approach to operational process rules
12. Understand Process Mining |
Topical Outline: | 1. Identifying the Process Mindset
2. Learn BPMN Process Modeling
3. How to facilitate process discovery within businesses
4. Learn how to discover processes using “Big Data” process mining
5. Understanding concepts of WIP and flow and process inefficiency via Lean Six Sigma
6. Making sense of free-form, qualitative feedback regarding business processes
7. Applying quantitative approaches to analyzing and improving processes
8. Understanding automated decision technology by mastering “The Decision Model”
9. Understand the evolution of information systems in business, and the work that consultants do
10. Applying knowledge learned through experiential “hands-on” work inside a business improving their processes |
Honor Code Reference: | The University of Georgia has an Honor Code and Academic
Honesty Policy that governs student academic performance both
in and out of the classroom. The Honor Code
appears in both the Student Handbook and in the UGA Catalog.
The responsibilities of students, instructors, and judiciary
personnel are spelled out in the Honor Code, as are potential
penalties for plagiarism and cheating. As a student at UGA,
you are expected to abide by the Honor Code for this class and
for all others in which you are enrolled. Please understand
that portraying others' work as your own will result in
appropriate sanctions.
All academic work must meet the standards contained in A
Culture of Honesty, the University's policy and procedures for
handling cases of suspected dishonesty, can be
found at www.uga.edu/ovpi. Each student is responsible to
inform themselves about those standards before performing any
academic work. |